Product

AI call handling from the first ring to the right next step.

BookedOnCall is an AI receptionist for home-service trades. It answers missed, overflow, and after-hours calls, asks trade-specific questions, applies the shop's services, area, hours, and scheduling rules, then books approved work or sends a clear owner handoff.

What it replaces

A missed call, a rushed voicemail, or a lead that goes cold.

BookedOnCall is built for the moment when the phone rings and you can't stop what you're doing to answer it. It gives that caller a real first response, captures the details, and helps move the job toward the right next step.

Try it as the caller

Call a sample shop from your browser.

Choose from eight trades and describe a realistic job. Hear BookedOnCall ask the follow-up questions, apply the sample shop's rules, and move the call toward a useful result.

Talk naturally, interrupt, or correct a detail.

Ask about price, timing, service area, or an urgent problem.

Follow the transcript, then inspect the complete owner handoff.

Try the live demo Read complete examples

How it works

Three steps, one job: keep the call moving.

Step 1

Answer when the team cannot

Cover missed, overflow, and after-hours calls while the team is driving, on a job, or already helping another customer.

Step 2

Qualify the real request

Confirm the caller, service address, symptoms, urgency, and timing, including corrections and the trade-specific details your team needs.

Step 3

Complete the right next step

Book only after the service, area, rules, and current schedule all agree. Everything else becomes a clear owner-review request, urgent alert, service-area review, or callback instead of a false promise.

After the call

You get something usable, not just a message.

The goal isn't to sound clever. The goal is to give you enough context to act quickly.

Call summary

Caller, address, service need, urgency, timing, and corrections in one scannable record.

Decision and reason

What was booked, requested, escalated, or deferred, plus the rule and current check behind that decision.

Exact next action

Who should follow up, how quickly, and what the owner needs to confirm before the customer hears more.

What it handles well

Answers missed, overflow, and after-hours calls for plumbing, HVAC, electrical, painting, flooring, landscaping, roofing, and general home-service businesses.

Collects and confirms caller name, callback number, service address, job details, urgency, and preferred timing.

Checks the configured service catalog, service area, pricing policy, urgency rules, and a current schedule result before offering a next step.

Books approved work only when direct booking is enabled and the connected schedule returns a current opening; otherwise creates an owner-review request or clear callback.

Works with Jobber, Google Calendar, email summaries, and consented callback-request receipts by text for office review, not an appointment confirmation, after those tools are connected during setup.

Delivers a clear owner summary with the caller, job, urgency, decision, and exact next action.

Sends a consented callback-request receipt that clearly says the request is for office review, not an appointment, when customer texting is enabled.

Fits the tools you already use

Setup review

Jobber

Connect Jobber during setup so BookedOnCall can fit the scheduling process you already use.

Setup review

Google Calendar

Connect Google Calendar so BookedOnCall can check availability before offering supported appointment paths.

Setup review

Email summaries

Send call summaries and next steps to the inbox you already check after each handled call.

Setup review

Text / SMS

Send a consented text confirming that a callback request was received for office review.

Planned

QuickBooks

Planned, not currently available: use QuickBooks customer context to improve office follow-up without letting accounting data control the call.

Planned

Housecall Pro

Planned, not currently available: connect BookedOnCall intake and handoffs with the Housecall Pro workflow a shop already uses.

Planned

ServiceTitan

Planned, not currently available: connect BookedOnCall intake with ServiceTitan CSR, capacity, approval, and dispatch workflows.

Ready to configure the call flow for your shop?

Choose the services, rules, schedule, and handoffs, then hear a review call before forwarding customers.

Start setup Try the live demo

You bring the basics

Trade, service area, hours, call types, and the best phone path.

Rules get reviewed

Booking, pricing, urgency, and owner-review rules are checked before callers rely on them.

Callers hear it after review

Place a setup review call before missed or overflow calls forward to BookedOnCall.